In Sales Lead Products, Custom Child Choice Fixed List Field values are not getting refreshed when Parent Custom FCL value is selected (Doc ID 2135496.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Child FCL when constrained by Parent should display the desired values
 
EXPECTED BEHAVIOR
-----------------------
Child FCL when constrained by Parent doesnt display any value,it is blank.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create 2 custom FCL in Sales Lead products.
2. Make one as parent of other FCL.
3. Expose these FCL fields in Lead products layouts.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot values correctly.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms