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Delegator not maintained in follow up activities (Doc ID 2135511.1)

Last updated on OCTOBER 15, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

The user has created and delegated an Activity Task.
If the user now opens that Activity and creates a follow up task they are not set as the Owner or as the Delegator.

Steps


Create a Task.
Delegate the Task.
Create a follow up Task.
The new task has the delegated Owner but the Delegator is not inherited. So Person that delegated parent task is nothing in the new task - not an owner, a delegator or a resource.

Expected Result


The record creator is set as the record owner or Delegator.


 

Solution

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