Error On Opportunity "You Cannot Lock This Record Because It Is Already Locked By Another User" (Doc ID 2135573.1)

Last updated on MAY 23, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

We have an error that appear when we click on Save or Save and Close as following
Error :
"You cannot lock this record because it is already locked by another user"

this error is affecting one opportunity only which is opportunity number : XXXXXX
We have tried with different users including admin user but still getting the same error message.

Solution

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