Number of "Opened Activities" in Contact infolet is wrong

(Doc ID 2135649.1)

Last updated on MAY 15, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

In SUI - Contacts - Activities sub-tab, the customer has created a new task for a particular contact, with status "Not started". Even though this task exists, when going to SUI - Contacts - Overview tab, in the Infolet section, the count for Activities is still 0.

The count in the Infolet for Activities should be the same as the number of activities existent for the contact.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms