Error message when trying to update Start Date and End Date fields on Asset object

(Doc ID 2135653.1)

Last updated on MAY 15, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When attempting to update the "Start Date" and the "End Date" fields for the Asset object (asset related to contact), the following error occurs.

The start date must be earlier than or equal to 2016-07-23.

Customer has as Start Date: 09/07/15 and as End Date 23/07/16.
This is happening using both calendar pickers and manually entered.
Customer also tried to update using SOAP request by WebService, but same behavior.

Why is the above happening?


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