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Receiving Milestone Due Warning Email Before the Set Number of Days to Trigger Warning/Escalation Email for Activity Closure / Due Date in Instantis EnterpriseTrack (Doc ID 2136217.1)

Last updated on APRIL 02, 2018

Applies to:

Instantis EnterpriseTrack - Version 15.1.1.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.1.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The Milestone Due Warning is being sent before the Activity Start date.

EXPECTED BEHAVIOR
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The Milestone Due Warning is sent out according to the General Email Settings - "Number of days to trigger warning/escalation email for activity closure / due date *" = <Set Number of Days>.

Changes

 

Cause

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