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Team Member iOS Mobile App Error: "Server returned an unknown error. Status code 403"; Hitting OK Hangs on "Updating" (Doc ID 2136255.1)

Last updated on APRIL 02, 2018

Applies to:

Primavera P6 Team Member - Version and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


After logging into Team Member iOS application, the following error occurs:

The issue can be reproduced at will with the following steps:
1. Install Team Member
2. Attempt login to Team Member iOS application
3. Note the reported error

Due to this issue, users cannot access Team Member from the iOS mobile application.


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