List management search support based on current user in OSC (Doc ID 2136489.1)

Last updated on MAY 24, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
Migration essential (Oracle CRM On Demand -> Oracle Sales Cloud)

Goal

Service Request object in CRM On Demand has custom lists like 'My Open Tickets' and 'My Closed Tickets'
Records are returned based on the logged in user and the Ticket Status is visible.

Is it possible to create a custom saved search based on the on the logged in user in Oracle Sales Cloud?
 

Solution

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