Not Able To View Contact Detail Pages Due To ADF_FACES-60097 Error (Doc ID 2137690.1)

Last updated on MAY 13, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

All User are Not Able To Go To Contact Detail Pages Due To ADF_FACES-60097
Note: But the users are able to create contact

ERROR
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ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #16


STEPS
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The issue can be reproduced at will with the following steps:
1. Contacts -> Click on any Contact to view its details page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view contact details correctly

Cause

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