Hire New Employee Business Process Transaction Freezes (Doc ID 2137818.1)

Last updated on DECEMBER 19, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources


When trying to hire a new employee the page freezes and pops out an error message 

ERROR
-----------------------
ADF_FACES-60097: For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #6

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator -> Hire Person
2. Fill Personal Information
3. Hit Next button and see error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, cannot hire new employee.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms