Error When Merging Two Records due to WebContent Subtab script (Doc ID 2137842.1)

Last updated on MAY 13, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

In the Duplicate Resolution screen, when attempting to send a merge request, the following error occurs.

ERROR
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Reason: An error occurred when executing the survivorship rules. Review the server log file for more information: oracle.jbo.ValidationException: Has access to the report.

Customer has no active survivorship rules.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot run merge requests.

Cause

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