Application Error When Drill Down On Custom Account DCL In Opportunity (Doc ID 2137913.1)

Last updated on MAY 20, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

A custom Dynamic Choice List (DCL) was created for Account on Opportunity. When clicking/selecting some accounts an application error is thrown
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ERROR

An application error occurred. See the incident log for more information

An application error has occurred. Your help desk can use the following information to obtain a detailed description of this incident:AAA, Server Domain:CRMDomain, Server Instance SalesServer_1, Application Name: SalesApp


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to SUI Opportunities
2. Edit particular Opportunity
3. Click on Custom DCL field which gets values from Account
4. Get error

Cause

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