Reset Personalization when user having un-viewable page layout

(Doc ID 2138877.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Activity Management

ACTUAL BEHAVIOR
---------------
Customer has one user with an issue.
When the user goes to "SUI" > "Account" > "Activities"
The table column widths are compressed, showing only one character.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Simplified UI
2. Go to the Accounts page
3. Go to the sub-tab "Activities"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot properly use the UI

Cause

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