Remote Region error # does not have a skin that matches this consumer.

(Doc ID 2139030.1)

Last updated on JANUARY 18, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Financials Common Module Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

When attempting to access the 'Manage Sales Methods and Sales Stages' task in Setup and Maintenance after upgrading to R11,
the following error occurs.

ERROR
-----------------------
Remote Region error #6
Remote Region error #6: Producer at "http://crm-internal.oracleoutsourcing.com:10615/sales/rr/" does not have a skin that matches this consumer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to CRM as admin
2. Navigate to Setup and maintenence
3. Manage Sales Methods.

Changes

 Upgrade issue

Cause

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