FA: SCM: OM: Callback to CPQ Fails With:- Could Not Find User FUSION_APPS_SCM_SOA_APPID
(Doc ID 2139324.1)
Last updated on FEBRUARY 03, 2022
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.
Symptoms
The integration between CPQ and Order Management (OM) is failing when OM sends a response back to CPQ.
The order is received and created in OM and an attempt is made to send the - Success - response back to CPQ.
In CPQ the following error is seen:
Could not find user FUSION_APPS_SCM_SOA_APPID
After creating this user in CPQ the process now fails with:
Incorrect user or password - user could not be logged in
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |