Activity Type Displays a Default For Appointments That Should Only Be Available For Tasks (Doc ID 2139379.1)

Last updated on MAY 18, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

ACTUAL BEHAVIOR
---------------
Account Maintenace Activity Type displayed for Appointments

At present only 3 Types should be presented for Appointments
Meeting
Out Of Office
Phone Call

However the list now also includes Account Maintenance which is only for valid for Tasks. We need to remove this please advice what is needed.

EXPECTED BEHAVIOR
-----------------------
The list should only include:
-Meeting
-Out Of Office
-Phone Call

and not the Account Maintenance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In SUI go to Activities
2. Create new Appointment
3. Click on the field Type
4. Verify the list contains Account maintenance
 

Solution

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