Sparse Array Errors
Last updated on JUNE 23, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
When user is searching accounts and then selecting the account name to view the profile, user is receiving sparse array error's
This is intermittent and can't be reproduced at will.
In Account / Customer UI of Desktop UI, see the following error:
SparseArrayImpl::getStorageIndex error:index = -1, storageInd = 0, populated = 2
The issue can be reproduced intermittently with the following steps:
1. From Customer Center, search for a customer and launch details.
2. Edit the customer
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms