Errors When Trying To Synchronize From Eloqua To OSC: JBO-27014: Attribute OrganizationName in OrganizationDEO is required (Doc ID 2139749.1)

Last updated on JUNE 12, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, CX Integration

Errors when trying to synchronize from Eloqua to OSC

When trying to update some contacts, the customer is receiving this error:
Create Account:
JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000003107116 ] in OrganizationDEOJBO-27027: Missing mandatory attributes for a row with key oracle.jbo.Key[300000003107116 ] of type OrganizationDEOJBO-27014: Attribute OrganizationName in OrganizationDEO is required.JBO-27014: Attribute UniqueNameAlias in OrganizationDEO is required

  


 

ERROR
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JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000003107116 ] in OrganizationDEOJBO-27027: Missing mandatory attributes for a row with key oracle.jbo.Key[300000003107116 ] of type OrganizationDEOJBO-27014: Attribute OrganizationName in OrganizationDEO is required.JBO-27014: Attribute UniqueNameAlias in OrganizationDEO is required




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Eloqua --> change something on a contact and see the error that is appearing when synchronizing the changes with OSC

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update contacts from Eloqua to OSC.

Cause

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