My Oracle Support Banner

Segments: Email Group Filters Are Not Pulling Expected Data (Doc ID 2139877.1)

Last updated on NOVEMBER 24, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When creating segments, the email group filters are not displaying the expected number of contacts. Contacts that are showing as subscribed to the email group are not included in the segment.

    

    

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.