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Benefits Conversion: Coverage Start Dates Not Passing Correctly for dependents (Doc ID 2140126.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

 

ACTUAL BEHAVIOR
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When down loading spreadsheet loader for all EE's for Benefit Conversion the effective date reflects the Life Event conversion date for dependents vs the original enrollment effective date.

EXPECTED BEHAVIOR
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Effective date for the dependents should be the original enrollment effective date. Not the LE conversion date

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup EE and dependents in spreadsheet loader populating Effective date column as original enrollment date and download
2 go to Enrollments
3. search EE
4. Enrollment Results
5. Confirm effective date for all plans dependent is enrolled in


BUSINESS IMPACT
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Due to this issue, All dependents would have an incorrect effective date for coverage and would have passed to the carriers with incorrect effective date of coverage

Cause

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