Outlook page list layout does not display data for custom object

(Doc ID 2142116.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Microsoft Outlook

ACTUAL BEHAVIOR
---------------
opening the list view of custom object in Outlook display a blank page

EXPECTED BEHAVIOR
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List view of a custom object should display information about the records from the object

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a custom object
2. create an outlook page for the custom object
3. open Outlook page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Outlook page for proper view of the custom object records .

Cause

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