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Cannot Edit Lead Assessment Template Name After Activation (Doc ID 2142413.1)

Last updated on APRIL 28, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.10.0.0 version, Leads, Sales Campaigns

The customer has created an assessment template to test the Lead qualification functionality. The template was activated upon which they identified that the template name was incorrect. In the edit option, this field is not available for edition.

Is it possible to change the assessment template name after activation?
 

Solution

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In this Document
Goal
Solution


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