Account Industry Filter Picklist Is Empty (Doc ID 2142866.1)

Last updated on JUNE 17, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When writing a report that shows all contacts for an account.

An important field included in account is account industry.

In the Sales – CRM Customers and Contacts Real Time subject area, I have pulled account industry into the report.

When I view the output on the Results Tab, there is data in the account industry fields.

When I try to add a filter for account industry there are no selections in the picklist.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms