R10 Unable To Find Custom Object Record's By Record Name (Doc ID 2144056.1)

Last updated on MAY 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
After upgrade R10 we can't find records of contract(custom object) by the record name.

It happens only specific custom object(Contract) and in another custom objects it working fine.
Also in R9 it worked.

EXPECTED BEHAVIOR
-----------------------
The record should be found

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Contract
2. Search (by find) :'00029915-Joa-Joaonline SAS'
3. Nothing happens!
4. search by Advanced Search.
5.the correct record is found.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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