Oracle Enterprise Performance Reporting Cloud Service Welcome Emails Are Being Sent To Spam (Doc ID 2144538.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 15.10.52 to 16.04.60 [Release 15.0 to 16.0]
Information in this document applies to any platform.

Symptoms

This is on each kind of production - EPRCS, PBCS, and BICS In a Oracle Cloud User Management System

These emails keep getting marked as spam but they need to go to the direct email.

You mark them as "not spam" but they keep going to the spam file.


Cause

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