Custom Field In SALES Application Not Behaving Correctly (Doc ID 2144682.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Custom field in SALES application not behaving correctly

1. Created a CUSTOM object called SUB-PROJECT under SALES application.
2. Under Opportunity object, created custom field of type DYNAMIC LIST based on SUB-PROJECT object
3. Exposed this field on the Opportunity page of SUI
4. When search for a SUB-PROJECT,  select a a SUB-OBJECT with a radio button, then shift the focus (not the selection) and hit OK.
The value selected in the DYNAMIC LIST is the SUB-PROJECT that was in focus, not the one selected by the radio button.

 

EXPECTED BEHAVIOR
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Customer to be able to see to correct changes made inside the radio button.

STEPS
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The issue can be reproduced at will with the following steps:
by selecting a radial button for a subproject and then having the highlight on another subproject. The highlighted area gets selected in stead of the radio button.
1. Login
2. Edit opportunity
3. Change dynamic picklist value
4. click on radio button for one value
5. click on text of another value to highlight
6. click save, and the highlighted value is saved, not the value with the radio button selected

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can select the wrong subproject.

Cause

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