Multi Address is not showing
(Doc ID 2144924.1)
Last updated on MAY 31, 2023
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.
Symptoms
When an account has multiple addresses simplified UI only shows the primary despite multi address is enabled.
However if you switch do desktop UI you can see both address
EXPECTED BEHAVIOR
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Multi Address should be shown in simplified UI
STEPS
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The issue can be reproduced at will with the following steps:
1. Enable multi address in simplified UI
2. Import an account with multiple address
3. Check for the record and only one address will appear
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |