SUI Global Search Returns Nothing
(Doc ID 2145288.1)
Last updated on NOVEMBER 01, 2024
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and laterInformation in this document applies to any platform.
Symptoms
The Global Search returns no values. Customer has tried using the beginning of a customer name, the end of customer name, and wildcard characters but we always get an error message
ERROR
FND-6602 The search cannot be completed. Try again with more search terms.
STEPS
The issue can be reproduced at will with the following steps:
1. Login to Oracle Sales Cloud
2. Search using Global Search
3. Getting an error.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot use global search.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |