Last updated on JULY 17, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
The Global Search returns no values. Customer has tried using the beginning of a customer name, the end of customer name, and wildcard characters but we always get an error message
FND-6602 The search cannot be completed. Try again with more search terms.
The issue can be reproduced at will with the following steps:
1. Login to Oracle Sales Cloud
2. Search using Global Search
3. Getting an error.
The issue has the following business impact:
Due to this issue, users cannot use global search.
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