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Unable to Update Payment Type in Admin (Doc ID 2145354.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
OracleCommerceCloud-Version:16.2

Symptoms

Unable to update payment type in Admin.

When select credit card type(s) and click on save button, lose credit card selection.

Reproducible Steps:
1. Log into Admin
2. On the Settings tab, click Payment Processing.
3. Select the payment types your store accepts.  --> A tick mark appears for the selected credit card(s)
4. Select one or more billing countries your store accepts and then click Save.

Actual Behavior:
In Step 4, it saves without any error message but tick marks added in Step 3 disappear.

Expected Behavior:
After save, tick marks should remain or saved selected payment types should be apparent.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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