Environment Running Very Slow (Doc ID 2145441.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

There are long delays in pages loading across the environment. After clicking on anything the system is taking an average of 15-20 seconds to respond.

With the Contact page open, clicking Cancel took 17 seconds for the page to close. The behavior happens regardless of being in or out of a sandbox and is being reported by multiple users. 


STEPS

The issue can be reproduced at will with the following steps:
1. Login to environment
2. navigate anywhere, or interact with records
3. slowness persists

Cause

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