"No Data To Display" for historical data in topic (Doc ID 2145839.1)

Last updated on JUNE 06, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On : NA version, Listen and Analyze
After creating a topic, when a end user tries to analyze and get results for it within a specific date range from the past 12 months, there are no results, only a message of "No data to display"

ERROR
-----------------------
The only message shown for all metrics (Activity, Share of Voice and Content Types) is "No data to display"

Cause

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