Action Links from BI Report to Activities Not Working

(Doc ID 2145842.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Action Links not working

Customer tried to implement Action Links from a BI report to Activity page
However they are getting an Empty page when clicking on the Link

The URL they used was
https://<>/sales/faces/FuseOverview?fndGlobalItemNodeId=ZMM_ACTIVITIES_CRM_CARD&fndTaskItemNodeId=ZMM_ACTIVITIES_ACTIVITIES_CRM%3BActivityId%3D123456

I read Docs 1553676.1 and 1612091.1.
also look at http://docs.oracle.com/cloud/farel10/salescs_gs/OACEX/OACEX1056065.htm#OACEX469504
 

EXPECTED BEHAVIOR
-----------------------
Action Links must navigate to the right page and right Activity record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Build a BI Report with Action Link to the Activity Page of SUI
Observer that the link gets to an Empty Page


Changes

 

Cause

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