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Oracle Sales Cloud Analytics: Action Links/Deep Links/Drill down From BI Report to Object Pages in SUI (Doc ID 2145842.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion B2B Service Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Action Links not working

Customer tried to implement Action Links from a BI report to Activity page
However they are getting an Empty page when clicking on the Link

The URL they used was
https://<>/sales/faces/FuseOverview?fndGlobalItemNodeId=ZMM_ACTIVITIES_CRM_CARD&fndTaskItemNodeId=ZMM_ACTIVITIES_ACTIVITIES_CRM;ActivityId=123456


Cause

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In this Document
Symptoms
Cause
Solution
References


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