Springboard Icons (UI Home Page) are not the same for 2 different users (Doc ID 2146188.1)

Last updated on JUNE 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

2 users logging into the application have different Springboard icon names and order (on the Home Page).

When 1 user logs in on the Springboard he sees Accounts, a certain order of the icons and has access to simplified UI pages.
When the 2nd user logs in he sees Customers, a different order of the icons and has access to desktop UI.

Cause

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