Part Descriptions Are Printed in a Different Language than what is Selected in the Output Language Pop-up Box

(Doc ID 2146261.1)

Last updated on JULY 29, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.

Symptoms

This article applies to the sites with Show Select Language Preference menu for Print, Email and Export Actions enabled in Commerce Options.

The "Preview PDF" action prints the PDF file with the parts description in the Quote language, instead of the selected Output language.

To reproduce this issue:

  1. Open a quote with quote language set to anything else than the site Base Language(which is generally English)
  2. Click "Preview PDF".
  3. Select Output Language to be the same as the site base language(generally English)
  4. Observe that the part descriptions still appear in the quote language, instead of the selected

Cause

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