SRM Unable to Scrape Website for Metadata (Doc ID 2146447.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

When creating a post, SRM is not scraping the image or other metadata from user's owned website when the URL is entered in the URL field; however, when user enters non-owned URLs for other websites, SRM is able to capture/scrape the images, teaser text, and other metadata just fine.

Cause

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