While Updating The Opportunity Record An Application Error Is Ocurring (Doc ID 2146488.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

When attempting to update the records,the following error occurs.

ERROR
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An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 1826, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

STEPS
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1. Log into Fusion Applications
2. Navigate to opportunities
3. Edit an opportunity
4. Update the record


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the records

Cause

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