GJames: (MP) Error When Accessing FSM Task Manage Sales Quota Plans (Doc ID 2146560.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

We cannot access the task Manage Sales Quota Plans in staging. This error appears:

 Unable to retrieve content. Additional information for "Remote Region error #2":

An error occurred while invoking task Manage Sales Quota Plans. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

We are looking to implement quota for start 1 July in production and require this available in staging.

The message in production is different: Quota management is currently disabled. You must disable updates to active territories in order to enable quota management.
I can confirm that active territories is set in production but not in staging.
 

Solution

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