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Virus Detection Timed Out Error on Inbound Transmission (Doc ID 2146937.1)

Last updated on DECEMBER 12, 2017

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.3.4 to 6.4.2 [Release 6.3 to 6.4]
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Oracle Global Trade Management - Version 6.3.4 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

When sending a CSV or XML inbound transmission the following error is received: 

 

Cause

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