Integration: FTP Autosynchs do not Work (Doc ID 2146958.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

Existing auto synchs worked until the 478/479 release and since then no new auto synchs can be created to connect to the FTP data source.

Changes

Release 478/479 introduced the closure of port 21 used by FTP connections. Port 22 is used for secure connections via SFTP.

Cause

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