Change Employee Hire Date - Unable To Edit Due To Payroll Run Results (Doc ID 2147139.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

When attempting to change start date from 18th April to 3rd May for an employee, the following error occurs.

ERROR
-----------------------
FAULT_NAME=ServiceException::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/apps/hcm/employment/core/transactionApprovalService/}ServiceException} messageType: {{http://xmlns.oracle.com/adf/svc/errors/}ServiceException} parts: {{ ServiceErrorMessage=29000JBO-29000: Unexpected exception caught: oracle.apps.fnd.applcore.messages.ApplcoreException, msg=JBO-PAY:::PAY_PROCESS_RESULTS_EXISTS: <MESSAGE><NUMBER>PAY-1636133</NUMBER><TEXT>Payroll process results exist for this person as of 2016-04-26.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS>The processes run for this person must be rolled back before you can complete the action.</DETAILS><INCIDENT></INCIDENT></MESSAGE>SEVERITY_ERRORPAY:::PAY_PROCESS_RESULTS_EXISTSJBO-PAY:::PAY_PROCESS_RESULTS_EXISTS: <MESSAGE><NUMBER>PAY-1636133</NUMBER><TEXT>Payroll process results exist for this person as of 2016-04-26.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS>The processes run for this person must be rolled back before you can complete the action.</DETAILS><INCIDENT></INCIDENT></MESSAGE>SEVERITY_ERRORoracle.apps.fnd.applcore.messages.ApplcoreExceptionoracle.jbo.JboException} cause: {null}
Module Identifier NOTIFYERROR


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Person Management > Manage Work Relationship > Change the Hire date > Submit > A failed with error notification is received

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, incorrect MI as the employee has the wrong start date - employee benefits and accrual of annual leave incorrect as the employee dates are from 18th April and not 3rd May

Cause

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