Error During Customer Creation - Too many matching records found

(Doc ID 2147239.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When attempting to create/edit a customer in Classic UI, the following warning occurs.

Too many matching records found. Specify additional criteria to limit the number of records.

In SUI, there is no issue.
The warning from the CUI doesn't affect the flow - they can create/edit customers still, but the warning it's just thrown each time.

The issue can be reproduced at will with the following steps:
1. Navigator - Billing - Manage Customers/Create Customer


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