Sales Stage is a read only text field in Outlook instead of dynamic choice list

(Doc ID 2147258.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

Opportunity - Sales stage

The standard field "Sales stage" is declared as updatable in Application composer -> Sales application -> Opportunity -> Fields -> SalesStageId. It appears as List of values in the web interface, but it is disabled (does not appear as LOV) in Outlook.

Customer needs "Sales stage" field to be updatable in Outlook

The issue can be reproduced at will with the following steps:
1. Define sales stage list of values
2. In Outlook it appears as greyed out field, but in SUI it is updateable list of values

The issue has the following business impact:
Due to this issue, users cannot update sales stage in outlook


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