Terminating person gives "Error in routing slip. The task is assigned to an invalid user weblogic in realm jazn.com..." error

(Doc ID 2147682.1)

Last updated on DECEMBER 10, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

When attempting to terminate the employee, the following error occurs.

ERROR
-----------------------
 <TASK_ERRORED xmlns="TASK_ERRORED">

Error in routing slip. The task is assigned to an invalid user weblogic in realm jazn.com. The routing slip is associated with the task definition default/HcmEmploymentTerminationsComposite!2064047_22269394/TerminationsApproval. Verify that the user is specified correctly in the routing slip in the task definition.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on to applications
2. Open Person Management
3. Query a person record
4. Open the Manage Work Relationship
5. Terminate the employee
6. Receive the failure notification

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot terminate the employees

Cause

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