My Oracle Support Banner

PJB: Credit Memo Generated By Cancelling Accepted Invoice Does Not Reduce Recognized Revenue (Doc ID 2147694.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.10.0.0 version, Manage Project Contracts-Manage Project Contract Revenue

Contracts had invoices that were generated, accepted and the revenue recognized on them. The invoices were then cancelled in full, generating credit memos that were then fully accepted. However, the system will not reduce the amount of revenue recognized by the credit memo amount (revenue plan is "As Billed"). This is causing issues since the recognized revenue amount is greater than the invoiced amount and the contracts cannot be closed.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.