PJB: Credit Memo Generated By Cancelling Accepted Invoice Does Not Reduce Recognized Revenue (Doc ID 2147694.1)

Last updated on JANUARY 20, 2022

Applies to:

Goal

On : 11.1.10.0.0 version, Manage Project Contracts-Manage Project Contract Revenue

Contracts had invoices that were generated, accepted and the revenue recognized on them. The invoices were then cancelled in full, generating credit memos that were then fully accepted. However, the system will not reduce the amount of revenue recognized by the credit memo amount (revenue plan is "As Billed"). This is causing issues since the recognized revenue amount is greater than the invoiced amount and the contracts cannot be closed.
 

Solution

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