When Running Payment Process Request, the Formatting Failed Due to Wrong Document Sequence setup
(Doc ID 2147971.1)
Last updated on AUGUST 17, 2020
Applies to:Oracle Fusion Payments Cloud Service - Version 188.8.131.52.0 and later
Oracle Fusion Payments - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
When attempting to run PPR (Payment Process Request), the following error occurs.
Under the Recently Terminated tab "Failed payment validation"
The issue can be reproduced at will with the following steps:
1. Run PPR
The issue has the following business impact:
Due to this issue, users cannot process PPR.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document