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When Running Payment Process Request, the Formatting Failed Due to Wrong Document Sequence setup (Doc ID 2147971.1)

Last updated on AUGUST 17, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Payments - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run PPR (Payment Process Request), the following error occurs.

ERROR
---------
Under the Recently Terminated tab "Failed payment validation"

STEPS
-------
The issue can be reproduced at will with the following steps:
1. Run PPR

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process PPR.

Cause

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In this Document
Symptoms
Cause
Solution
References


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