Fusion Benefits: Employees Prior Benefit Enrollment Coverages Are Not Getting End Dated When Performing a Global Transfer to Another Country (Doc ID 2148135.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When a transfer outside a country is made for an employee, the existing coverage and rates (from the country he is living from) should be automatically end dated.

The life event of transfer is processed, but the coverage end date shows blank for the existing enrollments in previous Legal Employer.

Once the Transfer event is processed, the existing coverage should end dated automatically.


The issue can be reproduced at will with the following steps:

  1. Perform a Transfer from one country to another for this employee.
  2. Process the life event. Then, look on the Benefits Service Center and on the summary you will see the event is processed.
  3. However, on the Enrollments Results, you can see that the initial coverage is not end dated.



Cause

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