Sales Dashboard Is Missing Post R11 Upgrade (Doc ID 2148190.1)

Last updated on JUNE 13, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Sales, Sales Catalog

ACTUAL BEHAVIOR
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R11 Regression: Sales Dashboard is missing post R11 upgrade

Customer Post R11 upgrade sales dashboard in classic UI homepage is missing. Customer has reports embedded under this tab.

EXPECTED BEHAVIOR
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Sales Dashboard should be visible post R11 upgrade.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud Application and open up the Classic UI
Observe that sales dashboard in classic UI homepage is missing

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the Dashboard/Reports in Classic UI

Cause

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