Order Creation Fails With:- Service RulesEditorUtilAM request for task 1 failed due to a system error. (Doc ID 2148227.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.11.1.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Submitting an order fails with an error:

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 655, Server Domain: SCMDomain, Server Instance: OrderOrchestrationServer_1, Application Name: OrderOrchestrationApp.

Error: Service RulesEditorUtilAM request for task 1 failed due to a system error.

Cause

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