We Cant Do Account Enrichment With Daas (Doc ID 2148425.1)

Last updated on JUNE 28, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

We cant enrich accounts using Daas, we get an error.
This is happening with all the accounts


ERROR
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"The account cannot be enriched because there is no matching record"


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Accounts
2. Open an existing account
3. Click on Actions
4 Click on Enrich Account

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete implementation project

Cause

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