Incorrect Displaying Russian Characters In The User Defined Field And Layouts. (Doc ID 2148460.1)

Last updated on APRIL 17, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Primavera P6 Professional Project Management - Version 15.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Russian characters in the User Defined Field and name of the layout displayed incorrectly after saving them.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to activities view and select a classic layout.
2. Create a new UDF for activities and name it Тест
3. Add the udf column to the layout - the name shows correct
4. Save the layout and name it Тест - after the save both the layout and udf names are displayed incorrectly
5. Open same layout again the name shows correct
6. Add the same udf again the name shows correct after the scrambled name

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the new udf and layout.

Cause

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